Privacy policy
This Privacy Policy applies to www.modus-accountants.co.uk (“Our Site”). Our Site contains links to other websites, such as Vimeo. Please note that we have no control over how your data is collected, stored, or used by other websites, and we advise you to check the privacy policies of any such websites before providing any data to them.
Information About Us
Our Site is owned and operated by Modus Accountants, a limited company registered in England under company number 11108267. Our registered address is Unit 1c, Eagle Industrial Estate, Church Green, Witney, United Kingdom, OX28 4YR. We are a firm of Chartered Accountants, with practicing members of the Institute of Management Accountants (CIMA), the Association of Chartered Certified Accountants (ACCA) and the Institute of Chartered Accountants in England and Wales (ICAEW).
What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
- The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know. For more information about our use of your personal data or exercising your rights as outlined above, please get in touch with us via email at hello@modus-accountants.co.uk or phone at 01993 225030.
- The right to access the personal data we hold about you.
- The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
- The right to be forgotten. In certain circumstances, you can ask us to delete or otherwise dispose of any of your personal data that we hold.
- The right to restrict (i.e., prevent) the processing of your personal data.
- The right to object (i.e., direct marketing) to us using your personal data for a particular purpose or purposes.
- The right to withdraw consent. You can unsubscribe to our newsletter at any time.
- The right to data portability. This means that if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract. That data is processed using automated means, and you can ask us for a copy of that personal data to reuse with another service or business in many cases.
- Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. Complaints can be submitted to the ICO either in writing, via phone or via the ICO website, the details are as follows:
- Postal address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
- Phone: 0303 123 1113
- Website: https://www.ico.org.uk
What Data Do You Collect and How?
Depending upon your use of Modus Pease Accountants, we may collect and hold some or all the personal and non-personal data in the table below using the methods also set out in the table. We do not collect any personal data relating to children.
| Data Collected | How We Collect the Data |
|---|---|
| Identity Information: name. | When you complete the ‘Contact Us’ form. When you interact with our chat bot. |
| Contact Information: email address, telephone number. | When you complete the ‘Contact Us’ form. When you subscribe to our newsletter. When you interact with our chat bot. |
| Business Information: company name. | When you complete the ‘Contact Us’ form. When you interact with our chat bot. |
| Technical information including Includes GA Client ID, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. | When you or your company access and use our website. |
How Do You Use My Personal Data?
We must always have a lawful basis for using personal data. The following table describes how we will use your personal data and our lawful bases for doing so:
| How Do We Use Your Data | Lawful Basis |
|---|---|
|
As required by us to conduct our business and pursue our legitimate interests in growing our customer base and providing you with secure access to our Client Portal. |
|
Consent. |
How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
| Type of Data | How Long We Keep It |
|---|---|
| Identity, contact and business data | 6-months after no longer considered a viable contact. |
| Technical information: GA Client ID, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. | Please refer to our Cookie Policy. |
How and Where Do You Store or Transfer My Personal Data?
We do store or transfer some of your personal data in countries outside of the United Kingdom, such as the United States. Transfers of personal data to the EEA from the UK are permitted without additional safeguards. We will take additional steps to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows:
- We will only store or transfer personal data in or to countries that are deemed to provide an adequate level of protection for personal data. For further information about adequacy decisions and adequacy regulations, please refer to the Information Commissioner’s Office.
- We will use specific approved contracts which ensure the same levels of personal data protection that apply under the Data Protection Legislation. For further information, please refer to the Information Commissioner’s Office.
- Where we transfer your data to a third party based in the US, the data may be protected if they are part of the UK-US Data Bridge and registered with the Data Privacy Framework (https://www.dataprivacyframework.gov/s/). This requires that a third party provide data protection to standards like those in the UK.
Do You Share My Personal Data?
We contract with the following third parties to supply certain products and services.
| Recipient | Activity Carried Out | Sector | Location |
|---|---|---|---|
| Website Design & Hosting | Provision of website hosting, design, and support | Information Technology | UK |
| Marketing automation platforms | Provision of marketing automation tools used to communicate with customers and prospective clients.
Provision of chatbot functionality |
Information Technology | USA |
| Google Analytics, Google Adsense, Google DoubleClick | Used to send data to Google Analytics about your device and behaviour, and collect, share and use of your personal data for personalisation of ads. | Technology | Europe |
Your personal data may be transferred to a third party if we sell, transfer, or merge parts of our business or assets. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
How Do I Contact You?
To contact us about anything to do with your personal data and data protection, please use the following details (for the attention of our GDPR lead):
Email address: hello@modus-accountants.co.uk.
Telephone number: 01993 225030
Changes to this Privacy Policy
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes or if we change our business in a way that affects personal data protection. This policy was last updated on 01 November 2023.